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Thursday, September 8, 2022

Rant 2,970: Lies



Yes, incompetency.
 
Let me tell you about another bit of incompetency that my family and I have met up with during the past few days.
 
We all know about the coronavirus and the shots and the proof that we have if we decide to get the shots—the card that says when we received the shots, and how many of the shots that we have received.
 
But what happens if the information on the card somehow does not match the information in the main database, and if it doesn’t fully match the information in the database set up by the respective state that the person lives in … nor does it match the actual reality of that person?
 
Let me explain.
 
When we were on vacation, my wife kept her vaccination card in her pocketbook, as she has since she received her first shot. Its placement kept the card handy, so she wouldn’t have to think about where it was if, for some reason, she needed it.
 
When we went to Camden Yards to see the Yankees and Orioles play, it was very, very hot at the stadium. We know the actual temperature was 97 degrees, but we had field seats, and it was well over 100 degrees where we were.
 
So her card in her pocketbook was not a good place for it to be that one day, because the card literally melted in her pocketbook … or to be more precise, the ink on the card melted off, leaving much of what was written on it unreadable.
 
We figured we would simply get a replacement card from our regular doctor’s office, which gave her the shots, and everything would be fine and dandy.
 
Well, after calling, calling and calling again and again to our doctor’s office, and through nothing but trial and error, we found out that the information that was supposedly added into the main New York State database for the shots—or is it the national shot registry overseen by the CDC—we still don’t know which one it is—has incorrect information on my wife in its records, or perhaps the doctor’s office never originally added in her information in the first place, letting it sit around since January of this year, when she received her shots.
 
The thing makes absolutely no sense, but trying to get a real, true reading from our doctor is impossible, because the doctor’s office simply isn’t cooperating with us at all, leading us to believe that the mistake was theirs and theirs alone, and my wife’s information was never added in—or at least correctly added into the main database—in the first place.
 
Even though she received her first two shots from that doctor, we found that she could not get into New York State’s Excelsior Pass for registration, and when she finally got in, at least one bit of information was wrong, or that is at least what we think.
 
We originally thought hat her name was spelled incorrectly in the main database, and thus, she could not enter into the Excelsior Pass app because according to that site, the information could not be found.
 
We still don’t know if that was the case, because our doctor’s office will not cooperate with us about this, leading us to believe that they never entered in her information in the first place.
 
She is now entered into the Excelsior Pass, as of yesterday, eight months after the fact, but whoever entered in the information in the office—was it just done yesterday?—entered in one bit of information incorrectly …
 
And that is our county.
 
Even though the office is in the very same city and state and county that we are in—Nassau—for some reason, it was entered in as Suffolk, the neighboring county.
 
When my wife asked the office to fix the problem, they said they could not get into the main database to do so, and then they said it has to do with the Excelsior Pass site, and that her information was, in fact, correct.
 
So to this moment, we have no idea if her information is entirely correct, if the office is being nasty and catty about it not being able to fix the problem, or if the Excelsior Pass site is kerflooey itself.
 
And my wife posted all of this nonsense—which has been going on for days now—on a local Facebook-like chat site, and she heard back that she is not alone in this problem, because many people—and I do mean many people—have found, through double checking and back checking—that their information was entered in wrongly by their respective offices where they received their shots …names, addressed and other information was entered into the main database incorrectly, and unless they did their own legwork, it would remain in there incorrectly forever.
 
It is bad enough that the information in the database is incorrect, but if you are traveling outside the country, let’s say on a cruise—where everything must now be correct literally to the letter—it makes a tremendous problem.
 
And by the way, we cannot get our son’s information into the Excelsior Pass database, which leads us to believe that once again,, while he has a card stating that he took three shots—the two original shots and one booster shot—that either his information was added into the main database incorrectly, or perhaps not at all.
 
So any statistics derived from the CDC or from the Excelsior Pass is fraudulent, because based on at least my wife’s experience—and perhaps our son’s soon-to-be experience once we check on this—THE INFORMATION IS INCORRECT.
 
And this leads to something else which is almost worse … that our doctor’s office, the one we have been going to for years and years, has been totally uncooperative about this situation, pretty much refusing to help us until we put the pedal to the metal and threatened to alert the doctor himself about the situation at hand … which we still will do when we coincidentally go in for an appointment we made for our physicals on this coming Monday.
 
No, they aren’t going to get away with their behavior to us, which I am not fully relating to you but you can bet was as incompetent as I have ever witnessed in my life … we weren’t ordering a hamburger here, this is a doctor’s office, for crying out loud, and we were treated like garbage by the office staff … have you ever been hung up on by a doctor’s office?
 
Well, it was never on my bucket list, but that happened yesterday to me.
 
We are so upset at how we were treated that we are gong to tell the doctor that if this ever happens again, we will be forced to find another doctor (any my wife said that Yelp! reviews of this doctor’s office staff were completely unfavorable, for whatever that is worth, so it wasn’t just us).
 
So, while I hope that I have not put a bug in your head—or maybe it is good that I did—just be warned that the information on your vaccination card might not be the same information in the main vaccination database, or perhaps the information was never added in in the first place, which is what we expect happened in my wife’s case—and when it was finally added in, it was partially incorrect.
 
Do yourself a favor and make sure that all of your information is correct.
 
I would think a simple call to wherever you got the shots would easily enable you to find this out, but our experience with our own doctor’s office demonstrates that this isn’t necessarily the case.
 
Yes, incompetency … and with our personal medical records yet! 

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